Datatel Launches IVR Pay-By-Phone Services for Medical Practices

Datatel Communications Inc. releases IVR Pay-by-Phone Services for Medical Practices. Medical practices and labs can collect payment for bills 24/7 over the telephone. It's fully automated and meets all industry security requirements.

Datatel Communications Inc., a leader in IVR Credit Card Payments on the Cloud, recently introduced Pay-by-Phone for Medical Practices, a fully automated HIPAA compliant service to take credit card payments securely over the telephone 24/7.

Designed especially for small to medium sized medical practices and medical laboratories, this IVR Pay-By-Phone service boosts efficiency as it eliminates the need to dedicate valuable staff time to taking payments, saving both time and resources. Patient experience is also enhanced as payments can be made 24/7 instead of only during business hours and an instant confirmation of payment is offered in the form of an SMS Receipt delivered to the patient’s mobile phone.

Besides the extensive benefits this new Pay-by-Phone service can bring for medical practices and their patients, it is still cost effective and easy to implement with ready-to-go plans that allow practices to use their existing merchant account. For practices with greater business demands, Datatel also offers a Pro Plan to provide more options to meet those needs.  

About Datatel

Datatel provides the most cost effective and easy-to-deploy IVR Payment Platform for 24/7 credit card and ACH payment processing over the telephone.  As a PCI-DSS compliant Cloud service, there is no software or hardware to buy or install. We also provide connectivity to all major credit card processors in the US and Canada – allowing our clients to continue using their existing merchant account and banking relationships.

With Datatel’s IVR services, the handling of sensitive credit card information by sales, service delivery, customer service agents and in-house self-service IVR is removed, therefore helping our clients achieve PCI compliance.  Our services are employed by business and service providers to automate a wide range of customer interactions over the telephone. 

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Media Contacts:

Julie Huang

800-831-6660 x 255