Datatel IVR Payments Receives Global Payments Gateway Certification

Datatel Communications Inc. / Datatel Inc. in Canada, a leader in IVR Payments, announced it has received Global Payments OpenEdge Gateway integration certification.

This latest certification allows merchants to seamlessly process credit, debit card, and ACH (US Only) transactions through the Datatel Enterprise Pay-By-Phone SaaS platform to Global Payments.

We are relentlessly focused on making it easier and more secure for our clients to process payments over the telephone

Barnard Crespi, Co-CEO

Datatel’s Enterprise Pay-By-Phone SaaS platform helps merchants to remove live agents from handling credit card information when taking payments from customers over the phone.

Datatel’s platform brings significant cost savings to businesses, healthcare providers, and government agencies by automating the collection of payment information 24/7 over the phone. It can also significantly reduce the risk of handling customer credit card information and help address PCI compliance.

"This new certification for Global Payments gateway enhances our ability to provide choices and flexibility and improves our capabilities to offer merchants the latest in payment processing capabilities", said Barnard Crespi, Co-Chief Executive Officer at Datatel. "It is our goal to ensure our clients are prepared for the ever-changing payments landscape, and this certification is a major step in delivering on that mission."

Datatel’s Pay-By-Phone SaaS platform is already used by hundreds of businesses, healthcare providers, government agencies, and non-profit organizations to process payments over the phone securely. With the addition of Global Payments OpenEdge gateway and their strong market presence, the certification serves a dual purpose. It enables Datatel’s customers to add Global Payments for payment processing efficiently, and Global Payments' customers can now access all the benefits of Datatel’s Pay-By-Phone Platform.

"We are relentlessly focused on making it easier and more secure for our clients to process payments over the telephone and this certification helps provide even broader access and options for our customers", said Mr. Crespi.

In addition to IVR Payment capabilities, Datatel delivers an integrated suite of cloud-based payment acceleration solutions that allows merchants to deliver friendly, automated outstanding balance reminders to their customers using a combination of Voice (IVR) and Text Messages (SMS) designed to accelerate invoice to cash cycle and reduce collection costs.

About Datatel

20 Years ago we launched Datatel with the vision to deliver innovative software and voice communication solutions to help our clients become more agile, profitable, and successful. Datatel’s Pay-By-Phone SaaS Platform provides businesses with the most robust and cost-effective way to securely and easily process credit card payments 24/7 over the phone, in a PCI Compliant environment. 

Datatel has been providing IVR Payment Solutions on the cloud to hundreds of businesses, healthcare providers, governments, and non-profit organizations for over ten years. Our success comes from investing in our people, our clients, and technology. With a focus on innovation, we have arrived at a service delivery model that guarantees our customers satisfaction.

Source: Datatel Communications Inc / Datatel Inc in Canada