Latest Press Releases
![Datatel Announces New Pay-by-Phone xPress Editions Optimized for Authorize.Net](https://cdn.nwe.io/files/x/0b/5b/74a7de437adaa305fa9e714e2453.jpg)
![Datatel Releases Payment Reminders with Integrated Payment Links To Help Businesses To Accelerate Invoice-to-Payment time](https://cdn.nwe.io/files/x/c0/64/a0db959a18665325c8c8372395e7.jpg)
![Datatel Is Helping Keep Patients Information Secure With Phone IVR Payments](https://cdn.nwe.io/files/x/c0/64/a0db959a18665325c8c8372395e7.jpg)
![Datatel Releases Agent Assist xPress IVR Payments, a Budget Focused Solution To Remove Agents from Handling Credit Card Information](https://cdn.nwe.io/files/x/fd/a7/e9aacd3a2d6e812570c6f5e54de5.jpg)
![Datatel's New IVR Payments Module Offers Multiple Merchant Accounts On A Single Payment Application](https://cdn.nwe.io/files/x/f1/a8/3716b966237dc3ddfcc423900d8b.jpg)
![Datatel Introduces Pay-By-Phone LITE In Canada to Help Growing Businesses Process Payments By Phone 24/7](https://cdn.nwe.io/files/x/b5/6d/60577cd9e3a518a909816f1c6abd.jpg)
![Datatel Announces Authorize.net| A Visa Solution Payment Gateway is now available on Curb&Go Remote Payment and Curbside Pick-up Solution](https://cdn.nwe.io/files/x/a0/a9/4beb5aea2ff0f418d12fc511dfa9.jpg)
![New On-Demand Video Presentation Shows the Results of the Datatel IVR Payments Customer Adoption Study](https://cdn.nwe.io/files/x/13/76/a3bc2ac92a01e8c40ef30a6144af.jpg)
![New Video Highlights the Benefits of DatatelPay Curb&Go™ Curbside Pick-up Application for Merchants of Any Size](https://cdn.nwe.io/files/x/98/0d/fb29b5674040a607b0226840f61f.jpg)
DatatelPay Curb&Go™ Makes Remote Payments, Communication & Curbside Pick-up Easy.
![Datatel Announces the Release of Power Payment Links](https://cdn.nwe.io/files/x/c6/13/ecfb0b0361577944ef91d20d8809.jpg)
Allowing merchants to easily create payment links that enable online paying
![Datatel Announces Cybersource | A Visa Solution Payment Gateway is Now Available on Curb&Go Remote Payment and Curbside Pick-Up Solution](https://cdn.nwe.io/files/x/fe/73/db164ea6d77729aabf658eb6a680.jpg)
![Datatel IVR Payments Customer Adoption Study](https://cdn.nwe.io/files/x/c0/75/fa5e29a1a203c899af0d292f864b.jpg)
The Datatel IVR Payments Customer Adoption Study looks at how customers bill payment behavior evolved over the course of a year when presented with the option to make payments by phone interacting with an automated customer self-service option or by speaking with a live person.
![New Guide Helps Organizations Successfully Implement IVR Payments to Help With PCI Compliance and Build a Robust Business Continuity Strategy](https://cdn.nwe.io/files/x/25/a4/819ab7f589b7225af2eedd673e40.jpg)
The guide provides an overview of IVR Payments and provides a detailed Needs Identification questionnaire with over 10 key areas to help teams accelerate their implementation.
![Datatel Announces CyberSource | a Visa Solution Payment Gateway is Now Available in All of Its IVR Payments Editions](https://cdn.nwe.io/files/x/9c/8f/8bfc27c6e555f848cff951f7f5b3.jpg)
![Datatel Announces Strategic Alignment With Sphere to Help Businesses and Organizations Cope With COVID-19 Staff Disruptions and Facilitate 24/7 IVR Payments](https://cdn.nwe.io/files/x/e9/3d/225b754179d549fd9fc9ad0fb70f.jpg)
![Datatel New IVR Payments Edition - xPressRELIEF Helps Healthcare Providers Cope With COVID-19 Staff Disruptions](https://cdn.nwe.io/files/x/52/a0/aaa42537abbfbf478897ea130188.jpg)
![Datatel Announces New IVR Payments Edition to Help Businesses and Organizations Cope With COVID-19 Staff Disruptions](https://cdn.nwe.io/files/x/40/0c/ad36e1043a30bda4d26cd044fa1c.jpg)
Through this partnership, Allegiance will bring Datatel's solutions - including DatatelPay-By-Phone xPress and DatatelPay-By-Phone PRO - to its business and healthcare customers
![Datatel 2019 IVR Payments Customer Adoption Study](https://cdn.nwe.io/files/x/45/55/276cc0065424bd41d8347761d15c.jpg)
The study, entitled 2019 IVR Payments Customer Adoption Study looks at how customers bill payment behavior changed when presented with a new payment option.
![Datatel and Secured Net Solutions Partner to Deliver Specialized Cybersecurity and Payment Security Services](https://cdn.nwe.io/files/x/21/99/1eb46d0235b2a1b37f3cf6d0a4d4.jpg)
The partnership will enable Datatel to offer its clients an enhanced portfolio of security services, delivered by Secured Net's team of experts, including: PCI DSS Compliance Services, Penetration Testing, Vulnerability Assessment, Incidence Response, Forensics, Security Training and Managed Security Services.
This latest certification allows merchants to seamlessly process credit, debit card and ACH transactions through Datatel's IVR Payments as a Service to CardConnect
![Datatel Releases New Guide - IVR Payments Simplified for Small and Medium Businesses](https://cdn.nwe.io/files/x/94/de/451b1b9dfecd591b7bd8e61c4e47.jpg)
A Complete Guide for a Successful Pay-by-Phone Implementation.
![Study Shows Drastic Increase in Adoption of TXT Messaging in the Payment Customer Experience Among Healthcare and Insurance Customers](https://cdn.nwe.io/files/x/dd/78/286b72af66b9a1fd3d51459bd17a.jpg)
![New Study Reveals How Much is Costing Businesses to Process Payments Manually Over the Phone](https://cdn.nwe.io/files/x/da/90/2d77086c9b2695d04c16f4f41b47.jpg)
Datatel Communications Inc., a leader in IVR Payments/Pay-By-Phone, spent months compiling and analyzing data with the intent of quantifying how much it costs small and medium-size businesses to process bill payments over the phone using a live staff.
![Datatel Announces IVR Payment Solutions Designed Specifically for Medical Billing and RCM Companies](https://cdn.nwe.io/files/x/49/53/693ea42458aabd7df50c1d2f6cf3.jpg)
Datatel's Automated IVR Payments (Pay-By-Phone) enables Medical Billing and RCM companies to process patient bill payments 24/7 over the telephone, reduce operational costs, ease the workload on staff and speed up invoice-to-cash time, all the while meeting PCI and HIPAA compliance requirements.
![New IVR Payments Whitepaper Helps Medical Practices Save Thousands of Dollars a Year in Operational Costs](https://cdn.nwe.io/files/x/c2/5a/f6579dcf7bea3f6d746e21b06d0e.jpg)
This whitepaper by Datatel Communications Inc and Authorize.Net provides medical practices with an easy-to-follow blueprint that can help them achieve up to 70 percent cost reduction for payments they currently handle by phone.
![Datatel Announces IVR Payments Offer for Authorize.Net Merchants](https://cdn.nwe.io/files/x/c2/d7/b93e1264fe1a3418f81a1df58587.jpg)
Authorize.Net Merchants, now until July 31, save 30% on the first two months of your Datatel Communications Inc Pay-By-Phone Express Subscription.
![New Guide Helps Organizations Successfully Implement IVR Payments](https://cdn.nwe.io/files/x/64/c1/8c9120cb93ac7703320c05bacd27.jpg)
The guide provides an overview of IVR Payments and provides a detailed Needs Identification questionnaire with over 10 key areas to help teams accelerate their implementation.
Call Centers Improve Receivables Management
Datatel Communications Inc., today announced today that it is providing its Text Messaging Emergency notification platform to all of its customers with employees in Texas for Free, to help with crisis communications.
![Datatel Wins the 2016 TMT News Technology Awards for Best IVR & Telephone Payment Solutions Provider - North America](https://cdn.nwe.io/files/x/9d/fd/3d4833380d52d1ba8609760eaebe.jpg)
Datatel's CryptolVR Named Best IVR & Telephone Payment Solutions Provider - North America.
![Datatel Launches IVR Payments Express for Businesses of All Sizes](https://cdn.nwe.io/files/x/45/32/d49951816db4510e637277726d4d.jpg)
Datatel IVR Payments Express helps companies of any size accelerate the implementation of secure IVR Payments removing live agents from collecting sensitive credit card information.
![Datatel Launches a New Client Referral Program!](https://cdn.nwe.io/files/x/69/b6/3e9293145b6e9eff04b5b7ba303c.jpg)
Datatel announces a new Client Referral Program. This new program is designed to show appreciation in referring friends, partners, and business associates to engage in one of Datatel's wide range of IVR solutions for their business.
![Datatel's IVR Payments Removes the Handling of Sensitive Credit Card Information by Live Agents](https://cdn.nwe.io/files/x/b8/02/fb00651265c557901d441610f045.jpg)
IVR Payments on The Cloud Provider delivers enterprise level IVR Payment that can be up and running in days.
![Datatel Launches Automatic Recurring Payments and Subscription Billing- Pay-by Phone IVR Payments](https://cdn.nwe.io/files/x/26/81/80177c005b294c8663e13c4ff685.jpg)
This new Pay-By-Phone capability by Datatel enables any merchant with an Authorize.net gateway or merchant account to activate self-service recurring, or subscription-based, transactions over the telephone removing live agents from handling credit card information.
![Datatel Joins the Brightest Minds in IT at the 2016 MIT Sloan CIO Symposium](https://cdn.nwe.io/files/x/53/d3/59717e62217b3b9a8791d2e92863.jpg)
On May 18, 2016 Barnard Crespi Co-Founder and Co-CEO @ Datatel Communications Inc. the US, and Datatel Inc in Canada, a leader in IVR Pay-by-Phone on the Cloud solutions, joins the top minds as an organizing volunteer to the Innovation Showcase.
![Datatel's Patient Communication and Engagement Platform to Reduce Healthcare Costs and Readmissions](https://cdn.nwe.io/files/x/1c/8a/80689f4bbc495c760291d4247f93.jpg)
Datatel's Patient Communication and Engagement Platform enables healthcare providers to take a proactive approach to continuous individualized 1:1 communication with patients before and after procedures for better all-around healthcare.
![Datatel's Payment Reminders to Accelerate Accounts Receivables Collections](https://cdn.nwe.io/files/x/d7/32/60ca693b95abe56b56096f78a4d9.jpg)
Datatel's Payment Reminders platform delivers friendly, automated payment reminders to customers using a combination of automated voice (IVR) and text messages which are designed to accelerate accounts receivable collections.
![Datatel Releases Automated Phone Customer Satisfaction Surveys for Small and Medium Businesses](https://cdn.nwe.io/files/x/62/d0/753633f16f22d7807df07d36eeb8.jpg)
Datatel's automated phone Customer Satisfaction Survey helps businesses cost effectively obtain feedback from customers on products or services delivered with minimal effort.
![Datatel Introduces TXT-2-Pay for Home Maintenance Service Companies](https://cdn.nwe.io/files/x/e0/b3/e4f42408e7a4898a82ec1eb0425c.jpg)
Datatel Communications Inc. introduces its TXT-2-Pay service for Home Maintenance service companies - allowing companies to collect payment for services on the spot via pay-by-phone.
![Datatel Introduces TXT-2-Donate Platform for Charities](https://cdn.nwe.io/files/x/01/81/d2414986be2b08c7e0f01b208a68.jpg)
Datatel Communications Inc. introduces its TXT-2-Donate platform for Charities - allowing charities to provide their donors with a secure, simple way to initiate a Pay-by-Phone donation payment via a text message.
![Datatel Officially Releases its Customer Satisfaction IVR Survey Workbook](https://cdn.nwe.io/files/x/e3/d6/0fa797cd883bc09486d353badf80.jpg)
Datatel Communications Inc. announces the official release of its complimentary Customer Satisfaction IVR Survey Workbook to help businesses successfully execute their Customer Satisfaction Telephone Survey.
![Datatel to Support gMed Summit 2015](https://cdn.nwe.io/files/x/03/8e/2776ea890ffb2edda847bb9314ee.jpg)
Landmark event, gMed Summit 2015, educates gastroenterologists about the latest innovations in Practice Management and EHR best practices.
![Datatel Expands Professional Services to Support Academic Healthcare Research Initiatives Involving IVR, Web and SMS Technologies](https://cdn.nwe.io/files/x/a6/ce/da12efc3d77330bf7f833747219a.jpg)
Datatel Communications Inc. announces an expansion of its professional practice focused on supporting academic healthcare research initiatives involving IVR, Web and SMS enabled technologies.