Datatel Communications Inc.

DatatelPay Curb&Go™ Makes Remote Payments, Communication & Curbside Pick-up Easy.

Allowing merchants to easily create payment links that enable online paying

The Datatel IVR Payments Customer Adoption Study looks at how customers bill payment behavior evolved over the course of a year when presented with the option to make payments by phone interacting with an automated customer self-service option or by speaking with a live person.

The guide provides an overview of IVR Payments and provides a detailed Needs Identification questionnaire with over 10 key areas to help teams accelerate their implementation.