Datatel Communications Inc.

Allowing merchants to easily create payment links that enable online paying

The Datatel IVR Payments Customer Adoption Study looks at how customers bill payment behavior evolved over the course of a year when presented with the option to make payments by phone interacting with an automated customer self-service option or by speaking with a live person.

The guide provides an overview of IVR Payments and provides a detailed Needs Identification questionnaire with over 10 key areas to help teams accelerate their implementation.

Through this partnership, Allegiance will bring Datatel's solutions - including DatatelPay-By-Phone xPress and DatatelPay-By-Phone PRO - to its business and healthcare customers