Category: Business Intelligence

Datatel Officially Releases its Customer Satisfaction IVR Survey Workbook
Press Release Jun 16, 2015
Datatel Officially Releases its Customer Satisfaction IVR Survey Workbook

Datatel Communications Inc. announces the official release of its complimentary Customer Satisfaction IVR Survey Workbook to help businesses successfully execute their Customer Satisfaction Telephone Survey.
Automated IVR and SMS Payment Reminder Platform, TeleCollect, Increases On-time Payments
Press Release Feb 24, 2015
Automated IVR and SMS Payment Reminder Platform, TeleCollect, Increases On-time Payments

Datatel Communications Inc. introduces TeleCollect, an automated IVR and SMS payment reminder platform on the Cloud, for insurance companies to accelerate on-time premium payments.

Datatel's New SMS Mobile Receipts Increases the Convenience of IVR Payments For Callers
Press Release Feb 10, 2015
Datatel's New SMS Mobile Receipts Increases the Convenience of IVR Payments For Callers

Datatel Communications Inc. launches its new SMS Mobile Receipts feature which instantly delivers payment confirmations right to the payee's mobile device when making IVR payments.