The Datatel IVR Payments Customer Adoption Study looks at how customers bill payment behavior evolved over the course of a year when presented with the option to make payments by phone interacting with an automated customer self-service option or by speaking with a live person.
The guide provides an overview of IVR Payments and provides a detailed Needs Identification questionnaire with over 10 key areas to help teams accelerate their implementation.
Through this partnership, Allegiance will bring Datatel's solutions - including DatatelPay-By-Phone xPress and DatatelPay-By-Phone PRO - to its business and healthcare customers
The study, entitled 2019 IVR Payments Customer Adoption Study looks at how customers bill payment behavior changed when presented with a new payment option.
The partnership will enable Datatel to offer its clients an enhanced portfolio of security services, delivered by Secured Net's team of experts, including: PCI DSS Compliance Services, Penetration Testing, Vulnerability Assessment, Incidence Response, Forensics, Security Training and Managed Security Services.
This latest certification allows merchants to seamlessly process credit, debit card and ACH transactions through Datatel's IVR Payments as a Service to CardConnect